Automation and digitization of procedures, internal processes and censuses.In a single platform.
Less paper and fewer copies, files in order from intake, leadership instructions inside the platform and automatic routing across areas, with every step audited.
The office routes and resolves · Web
The field captures · Mobile app
89%
of procedures in Latin America are still done in person. And an in-person procedure costs government up to 40 times more than a digital one.
Source: IDB, The End of the Endless Procedure · OECD/IDB Digital Government Index
What you can digitize in your agency
What comes in at the front desk and what moves internally, on the same engine.
Citizen requests and permits
Citizen intake, routing across departments and approval, with evidence at every step.
Internal memos and processes
Requisitions, approvals and reports across areas: automatic routing with role-based permissions and an audit trail of every step.
Censuses and social programs
Door-to-door collection in communities with no signal, full offline catalogs and a duplicate-free registry from the first record.
Inspections and verifications
Construction, businesses and public spaces: photo, GPS and on-site signature, even with no signal.
Citizen reports and support
Report intake, routing to the responsible department and close-out with evidence; citizens check status with a tracking code.
Surveys, consultations and registrations
A public form with an access code or kiosk mode at the front desk, and instant results.
Field crews and territory days
Hundreds of points capturing at once: progress by zone and by crew, GPS routes and a board with the real-time cutoff.
The form is only step 1 of 9
This is how a request moves once it enters at intake.
Intake
Intake · officeIntake captures the request with its documents and issues a tracking code.
Validation
Analyst · officeThe file is reviewed for completeness and anything missing is flagged.
Routing
AutomaticThe file leaves intake and appears in the technical area. Zero emails, zero phone calls.
Assessment
Technical areaThe technical team reviews eligibility and records its assessment. The form shifts: each role sees and edits only its own fields.
Field verification
Field crew · territoryOn-site visit with photo, GPS location and signature, even with no signal. Syncs once coverage returns.
Authorization
ManagementLeadership reviews and approves from the web or their phone, wherever they are; or sends it back with comments.
Resource allocation
AdministrationThe allocated support and its proof of delivery are recorded, with a clear deadline.
Delivery
Delivery · territoryReceipt with signature and evidence. The requester-facing status updates on its own.
Audit
TraceabilityEvery field-level change is logged with user and timestamp, ready to audit.
This journey already runs every day. Yours will have as many steps as it needs, configurable without code.
Form tools stop at step 1. FORXYA orchestrates the whole process — whether it has 9 steps or 50.
Hundreds of points capturing. One live board.
Every submission from the field updates the board instantly. Real-time cutoffs all through the day, no waiting on consolidated files.
Your field and office operations, automated with Artificial Intelligence.
Save time, eliminate manual data re-entry, and optimize your team's workflow: from front-desk intake and the field to resolution in the office.
Two layers that build on each other
Operational Control Tower (System of Record)
The structured backbone of your organization: surgical roles, unified case files, immutable GPS traceability, and dynamic forms connected to your database.
AI Agents That Execute
The AI agents assisting your team at every step: they fill forms by voice with no typing, extract data from official notices with OCR, route cases automatically, and answer questions in plain language.
Designed for the people who do the work
Field Agent (Voice-to-Form)
With internet connectivity, field crews speak naturally and AI auto-completes fields. In no-signal zones, they fill forms normally offline by hand and data syncs upon reconnection.
"Severe pothole report on Calle Juárez 15... requester present..."
Voice-to-Form with internet · Normal manual offline entry without signal.
⚡ From 15 minutes per visit to under 90 secondsCase Routing Agent
Incoming citizen requests and official notices are parsed instantly, screened for duplicates, and routed automatically to the right brigade or department based on operational rules.
Zero case files lost or stagnant across desks and physical archives.
⚡ Routing in 3 seconds instead of 2 to 3 weeksReal-Time Analytics Agent
Supervisors and directors don't wait for month-end Excel reports. Simply ask in plain language and get live dashboards, dynamic charts, and executive summaries in seconds.
"Where are unresolved procedures piling up?"
Instant answers with interactive data charts and exportable tables.
⚡ Real-time territorial visibility for immediate operational decisionsTraditional manual process vs. Automated with FORXYA
It's already up and running. Here's what changed.
FORXYA runs the intake of requests, routing across departments and field capture of a real operation, every day. These are the changes the team itself reported after putting it into operation.
Before, a request moved along and nobody knew where it stalled. Today the bottleneck has a name.
The familiar alternative: commissioning a custom-built system
Every change in a custom-built system costs weeks and thousands of dollars, and ties you to the vendor.
Add fields to a form
Create new form
Change validations
New workflow
PDF/Excel reports
Offline support
Encryption and audit
FORXYA is a SaaS platform: you pay a subscription and use the platform, you do not commission a custom build.
Frequently asked questions
Can FORXYA digitize and automate a government agency or department?
Is FORXYA a SaaS or a custom build?
How is Artificial Intelligence applied in government agencies and public services?
Who owns the data, and how is it protected?
Does it work in communities with no signal?
Does voice dictation work without cellular signal in the field?
Does the Artificial Intelligence train on my organization's data?
Does FORXYA integrate with other systems?
How long does it take to implement FORXYA?
How can I see a demo?
A form is the start. FORXYA is the full journey.
From paper to full traceability.
Receive requests, route them across departments and capture in the field, online or off. Running in weeks, not months.

