AI-Powered Automation for public agencies, departments & cities

Automation and digitization of procedures, internal processes and censuses.In a single platform.

Less paper and fewer copies, files in order from intake, leadership instructions inside the platform and automatic routing across areas, with every step audited.

F
Citizen request
Online
Full Name
Elliot Alderson
GPS Location
Photo Evidence
Tap to capture
SignatureRecording
Submit Form
Offline Ready

89%

of procedures in Latin America are still done in person. And an in-person procedure costs government up to 40 times more than a digital one.

Source: IDB, The End of the Endless Procedure · OECD/IDB Digital Government Index

Use cases

What you can digitize in your agency

What comes in at the front desk and what moves internally, on the same engine.

Citizen requests and permits

Citizen intake, routing across departments and approval, with evidence at every step.

Internal memos and processes

Requisitions, approvals and reports across areas: automatic routing with role-based permissions and an audit trail of every step.

Censuses and social programs

Door-to-door collection in communities with no signal, full offline catalogs and a duplicate-free registry from the first record.

Inspections and verifications

Construction, businesses and public spaces: photo, GPS and on-site signature, even with no signal.

Citizen reports and support

Report intake, routing to the responsible department and close-out with evidence; citizens check status with a tracking code.

Surveys, consultations and registrations

A public form with an access code or kiosk mode at the front desk, and instant results.

Field crews and territory days

Hundreds of points capturing at once: progress by zone and by crew, GPS routes and a board with the real-time cutoff.

The journey

The form is only step 1 of 9

This is how a request moves once it enters at intake.

1
the form

Intake

Intake · office

Intake captures the request with its documents and issues a tracking code.

2
What FORXYA orchestrates: evidence and audit at every step

Validation

Analyst · office

The file is reviewed for completeness and anything missing is flagged.

3

Routing

Automatic

The file leaves intake and appears in the technical area. Zero emails, zero phone calls.

4

Assessment

Technical area

The technical team reviews eligibility and records its assessment. The form shifts: each role sees and edits only its own fields.

5

Field verification

Field crew · territory

On-site visit with photo, GPS location and signature, even with no signal. Syncs once coverage returns.

6

Authorization

Management

Leadership reviews and approves from the web or their phone, wherever they are; or sends it back with comments.

7

Resource allocation

Administration

The allocated support and its proof of delivery are recorded, with a clear deadline.

8

Delivery

Delivery · territory

Receipt with signature and evidence. The requester-facing status updates on its own.

9

Audit

Traceability

Every field-level change is logged with user and timestamp, ready to audit.

This journey already runs every day. Yours will have as many steps as it needs, configurable without code.

Form tools stop at step 1. FORXYA orchestrates the whole process — whether it has 9 steps or 50.

Hundreds of points capturing. One live board.

Every submission from the field updates the board instantly. Real-time cutoffs all through the day, no waiting on consolidated files.

LiveData collection day
North zone412
Central zone385
South zone451
1,248Captures
312Active points
6:00 pm cutoff
OPERATIONAL ARTIFICIAL INTELLIGENCE

Your field and office operations, automated with Artificial Intelligence.

Save time, eliminate manual data re-entry, and optimize your team's workflow: from front-desk intake and the field to resolution in the office.

2-LAYER ARCHITECTURE

Two layers that build on each other

LAYER 01 · SYSTEM OF RECORD01 / BASE

Operational Control Tower (System of Record)

The structured backbone of your organization: surgical roles, unified case files, immutable GPS traceability, and dynamic forms connected to your database.

Connected operational surface:
Web supervisioniOS / AndroidOffline-FirstImmutable GPSWebhooks & REST APIsExcel / CSV
LAYER 02 · AI AGENTS02 / AGENTS

AI Agents That Execute

The AI agents assisting your team at every step: they fill forms by voice with no typing, extract data from official notices with OCR, route cases automatically, and answer questions in plain language.

Built-in agents and capabilities, with no extra development:
Voice-to-FormDocument OCRAutomatic case routingDuplicate detectionAnalytics agent
AI IN ACTION

Designed for the people who do the work

FIELD & MOBILITY

Field Agent (Voice-to-Form)

With internet connectivity, field crews speak naturally and AI auto-completes fields. In no-signal zones, they fill forms normally offline by hand and data syncs upon reconnection.

Field Agent · Live audio

"Severe pothole report on Calle Juárez 15... requester present..."

4 fields auto-filled

Voice-to-Form with internet · Normal manual offline entry without signal.

⚡ From 15 minutes per visit to under 90 seconds
OFFICE & DISPATCH

Case Routing Agent

Incoming citizen requests and official notices are parsed instantly, screened for duplicates, and routed automatically to the right brigade or department based on operational rules.

OCR validated99.2% match
MEMO #842→ North Zone Brigade
Automatic case routing, no paper

Zero case files lost or stagnant across desks and physical archives.

⚡ Routing in 3 seconds instead of 2 to 3 weeks
LEADERSHIP & SUPERVISION

Real-Time Analytics Agent

Supervisors and directors don't wait for month-end Excel reports. Simply ask in plain language and get live dashboards, dynamic charts, and executive summaries in seconds.

Analytics agent

"Where are unresolved procedures piling up?"

Instant answers with interactive data charts and exportable tables.

⚡ Real-time territorial visibility for immediate operational decisions
THE IMPACT ON YOUR TEAM

Traditional manual process vs. Automated with FORXYA

Task:Field data collection
✕Writing in paper notebooks or typing 40 touch fields under the direct sun.
✓Voice-to-Form: natural speech with auto-fill and GPS validation.
Task:Document extraction
✕Manual re-typing of official documents, IDs, or tracking numbers with human error.
✓Intelligent OCR: instant data extraction with 99% accuracy.
Task:Offline remote areas
✕App crashes or workers revert to pen and paper.
✓Native offline: normal manual entry without signal and automated sync when back online.
Task:Case routing & dispatch
✕Coordination meetings and weeks of backlog to manually assign cases.
✓Automated routing based on geography, category, and urgency in 3 seconds.
Task:Reporting & analytics
✕Days spent consolidating spreadsheet exports to produce progress reports.
✓Analytics Agent: plain language queries with live charts and real-time KPIs.
Up and running

It's already up and running. Here's what changed.

FORXYA runs the intake of requests, routing across departments and field capture of a real operation, every day. These are the changes the team itself reported after putting it into operation.

Less paper, fewer copiesFront desk with documents in orderLeadership issues instructions inside the platformBottlenecks, now visible

Before, a request moved along and nobody knew where it stalled. Today the bottleneck has a name.

Build vs buy

The familiar alternative: commissioning a custom-built system

Every change in a custom-built system costs weeks and thousands of dollars, and ties you to the vendor.

Add fields to a form

Custom Development:3-5 days
With FORXYA:5 minutes

Create new form

Custom Development:1-2 weeks
With FORXYA:15 minutes

Change validations

Custom Development:2-3 days
With FORXYA:2 clicks

New workflow

Custom Development:Weeks
With FORXYA:Visual editor

PDF/Excel reports

Custom Development:1 week
With FORXYA:Visual config, ready templates

Offline support

Custom Development:Months
With FORXYA:Built-in

Encryption and audit

Custom Development:Weeks of work
With FORXYA:Built-in
$2,000 - $5,000 per change
$0, included in platform

FORXYA is a SaaS platform: you pay a subscription and use the platform, you do not commission a custom build.

FAQ

Frequently asked questions

Can FORXYA digitize and automate a government agency or department?
Yes: FORXYA covers the operational layer of digital government. It digitizes and automates the procedures, censuses and internal processes of agencies, departments and municipalities: front-desk intake, automatic routing across areas, field capture and resolution with an audit trail of every step. It is not a full e-government portal (no online payments or legally binding electronic signature); it integrates with your systems via REST API and webhooks, and is up and running in weeks.
Is FORXYA a SaaS or a custom build?
It is a SaaS (software as a service). You subscribe to the platform, which is already built and running; you configure it to your operation with no code and it is ready in weeks. It is not a custom build: no months-long project, no dependence on a vendor for every change, and platform improvements reach you automatically. The custom-built system is, in fact, the alternative FORXYA replaces.
How is Artificial Intelligence applied in government agencies and public services?
In the public sector, FORXYA's AI serves as an operational accelerator: it digitizes and extracts data from official notices and citizen IDs via OCR (99% precision), routes case files automatically to the correct agency or field crew in 3 seconds, enables census takers to dictate reports hands-free when connected, and delivers real-time executive progress dashboards to directors without waiting weeks for consolidated spreadsheets.
Who owns the data, and how is it protected?
The data belongs to your organization. It is encrypted on the device with AES-256 and travels over TLS 1.3. Every change is kept in an immutable field-level history, with user and timestamp, ready for an audit review. Permissions are set by role, and even per field depending on the process state: each department sees and edits only what belongs to it.
Does it work in communities with no signal?
Yes. Field capture is offline-first: forms, photos, signature, GPS and full catalogs work without internet, and everything syncs on its own once coverage returns. It is the scenario it was designed for: censuses, on-site verifications and field teams.
Does voice dictation work without cellular signal in the field?
Voice-to-Form dictation requires an internet connection to stream and process audio in real time. When field crews enter remote no-signal zones, the mobile app continues working normally offline by hand: forms, photos, signatures, GPS coordinates, and catalogs work 100% without internet, and all data syncs automatically as soon as the device reconnects.
Does the Artificial Intelligence train on my organization's data?
No. Your information, records, documents, and field captures remain the exclusive property of your organization. AI operates in isolated, private environments to handle transcriptions, OCR extractions, and analytical queries; no data is ever retained to train public models or shared with third parties. All data travels over TLS 1.3 and is encrypted with AES-256 at rest.
Does FORXYA integrate with other systems?
Yes. FORXYA supports outbound webhooks that can connect to any external system. Automatic triggers can send emails, create tasks, and call external APIs based on field values or state changes. Third-party integrations are planned.
How long does it take to implement FORXYA?
Minutes. Create your first form in the visual editor, publish it, and your team has it available on web, iOS, and Android instantly. No server setup, data migration, or technical configuration required. Your organization can be up and running the same day.
How can I see a demo?
Fill out the contact form and we'll schedule a personalized demo where we show you how FORXYA solves your specific use case. We'll walk you through all features live with real data. We respond within 24 hours.

A form is the start. FORXYA is the full journey.

From paper to full traceability.

Receive requests, route them across departments and capture in the field, online or off. Running in weeks, not months.